City Cruises Reviews

City Cruises is a service that offers a variety of water experiences. They provide different types of cruises including sightseeing cruises, dining cruises, whale watching, thrill boat rides, and private events. It's a great way to explore a city from the water and create memorable experiences. They operate in several cities including Boston, Chicago, New York City, San Francisco, London, San Diego, Washington DC, Baltimore, Berkeley, Long Beach, Marina del Rey, and more. They also host special events like corporate events, weddings, social outings, and educational trips. Their services are highly recommended by their customers for the amazing experience, delicious dinner options, friendly staff, and breathtaking views.

Citycruises.com offers a variety of services. One of the popular services is the Afternoon Tea experience. Customers have praised the cleanliness and comfort of the boat, which features all-round viewing and a glass top roof. The food served includes fresh sandwiches and a great selection of cakes. Vegetarian options are also available. The staff on board are noted to be helpful and attentive. Another highlight of their service is the Thames Cruise, which provides excellent commentary during the journey. Customers have appreciated the humor and information provided during these cruises. They also offer self-driven boat rides, which have been described as efficient and enjoyable. However, the experience may vary as some boats are faster than others.

You can contact the customer service of City Cruises through the following ways:

• Telephone: You can reach them at the number 020 77 400 400.
• Email: You can send an email to info@citycruises.com or customercomments@citycruises.com for any queries or if you need to amend a booking.
• Text: You can also text them at (833) 997-5300.

Please note that their contact center hours are from Monday to Sunday, 7:00am-9:00pm CST. It's always a good idea to check their official website for the most up-to-date information..

You can contact City Cruises customer service in several ways:

• US Contact Center: You can call them at (800) 459-8105 or text them at (833) 997-5300. Their contact center hours are from Monday to Sunday, 7:00am-9:00pm CST.
• European Contact Center: You can call them at 0207 7400 400. Their contact center hours are from Monday to Friday, 8:00am – 6:00pm GMT+1 and Saturday & Sunday, 9:00am – 5:00pm GMT+1.
• You can also get in touch with them by emailing at customercomments@citycruises.com.

Please note that if your inquiry is regarding an experience that is taking place within the next 7 days, it's recommended to chat with them or give them a call.